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Jennifer Bates

Vice President of Operations

Jennifer Bates

Jennifer Bates


Jennifer has been with The Rathbun Agency since 2019, serving as Operations Manager. She began her insurance career in 1995 and was a Customer Service Representative at The Rathbun Agency from 1997-2008. Jennifer joins us from Michigan Insurance Company, where she served as a Production Underwriter from 2008-2019. Jennifer has a Bachelor’s Degree in Human Resources and Business Management,. Jennifer and her husband Mike are residents of the greater Lansing area. Between the two of them, they share eight children and four grandchildren. Aside from spending time with family, Jennifer and her husband enjoy golf, traveling, and volunteer work within the community. She is also an avid Spartan fan. Go Green!


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